Job Description Template for:

Community Manager (online)

Years of experience: 7 - 10 years
  • Bachelor's degree in Marketing, Business Administration or related field
  • Manage social media and communication campaigns to align with marketing strategies
  • Engaging with Fans and Followers to build relationships with the community and encourage engagement and respond to comments and customer queries in a timely manner
  • Working alongside the social media manager to generate new ideas for social content to drive communications.
  • Liaising with internal stakeholders to relay customer feedback insights gained from online conversations within the community.
  • Planning social content and maintaining the content calendar ensuring social media content is regular, relevant and engaging
  • Weekly reporting on social media engagements within the community.
Required Skills & Qualifications:
  • Driven, highly motivated and passionate about online marketing
  • Excellent written and verbal communication skills.
  • Social Media Marketing

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