Job Description Template for:

IT Technician

Years of experience: 2 - 5 years
Education:
  • Bachelor's degree in Computer Science, Engineering or a related field
Responsibilities:
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders
Required Skills & Qualifications:
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Excellent diagnostic and problem solving skills
  • Excellent communication skills
  • Outstanding organizational and time-management skills
Desired Skills & Qualifications:
  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)


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