Job Description Template for:
Outbound Sales RepresentativeYears of experience: 0 - 2 years
- Diploma degree in Business Administration, Public Administration, Management or related field.
- Bachelors degree in Business Administration, Public Administration, Management or related field.
- Call customers to upsell the product/service.
- Call existing customers to recommend other products.
- Contact customers to gauge their satisfaction.
- Follow up with customers on the product/service received and prepare sales reports
- enter information into a computer as you are speaking with customers
- use multi-line phone systems
- make arrangements for the installation, removal or change of services and/or products
- work simultaneously with multiple computer applications and databases
- Excellent negotiation skills.
- Customer service oriented.
- Excellent communication skills.
- Ability to influence others.
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