Job Description Template for:

Outbound Sales Representative

Years of experience: 0 - 2 years
Education:
  • Diploma degree in Business Administration, Public Administration, Management or related field.
  • Bachelors degree in Business Administration, Public Administration, Management or related field.
Responsibilities:
  • Call customers to upsell the product/service.
  • Call existing customers to recommend other products.
  • Contact customers to gauge their satisfaction.
  • Follow up with customers on the product/service received and prepare sales reports
  • enter information into a computer as you are speaking with customers
  • use multi-line phone systems
  • make arrangements for the installation, removal or change of services and/or products
  • work simultaneously with multiple computer applications and databases
Required Skills & Qualifications:
  • Excellent negotiation skills.
  • Customer service oriented.
  • Excellent communication skills.
  • Ability to influence others.


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