Job Description Template for:
Support Services SpecialistYears of experience: 1 - 2 years
- College diploma degree in Computer Science or related field.
- Emulate or reproduce technical problems encountered.
- Communicate with computer users experiencing problems.
- Determine and document problems experienced.
- Provide advice and training to users.
- Consult documents to implement solutions.
- Maintain problems and solutions log.
- Knowledge in different software.
- Solves problems effectively.
- Excellent troubleshooting skills.
- Excellent communication skills.
- Great attention to detail.
- Works well within a team.
- Ability to meet deadlines.
- Creative thinker.
- Works well independently.
- Good mathematical skills.
- Great problem solver.
- College courses in Computer Programming or related field completed.
- Training completed.
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