Job Description Template for:

Technical Operations Manager

Years of experience: 7 - 10 years
Education:
  • Bachelor’s degree in engineering, computer science or other related field
Responsibilities:
  • Translate customer needs assessments for complex implementations.
  • Mentor and motivate a technical team to put in their best effort to improve level of performance
  • Ensure compliance with all company policies and procedures when performing job duties
  • Maintain an up-to-date knowledge of technical processes, functions and requirements.
  • Liaise with other departmental heads to plan and implement action plans for improved technical operations
  • Provide knowledge and training on products to internal team.
  • Manage internal IT infrastructure.
  • Maintain quality control through establishing and maintaining technical operations standards
Required Skills & Qualifications:
  • Great leadership ability
  • experience in technical engineering and IT management
  • excellent interpersonal skills.
  • Able to meet tight deadlines and follow up on commitments, detail oriented.
  • storng technical experience


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