Job Description Template for:

Vendor Management Specialist

Years of experience: 2 - 5 years
  • Bachelor's degree in Computer Science, Information Systems or Business Administration.
  • Be responsible for developing and maintaining effective partner relationships with strategic technology vendors, negotiating and signing for new and existing Vendor Agreements.
  • Review Vendor program changes and spearhead tactical internal teams to mitigate risk and improve profitability.
  • Be the principal liaison between the vendor and internal groups.
  • Monitor Vendor Certification Requirements and ensuring that ISG stays current.
  • Manage changes in demand of the ISG business strategy and develop upward path strategies to maximize the profitability of ISG Vendor relationships.
  • Keep Vendor Agreements and Certification requirements current
  • Develop strategic calendar and recommend internal and external programs around vendor marketing and sales SPIFF programs
  • Track and optimize rebates
  • Monitor and manage vendor program renewals and required certifications to ensure ISG is in compliance
  • Attend quarterly business reviews with vendors, and follow up on action items
Required Skills & Qualifications:
  • Excellent oral and written communication skills.
  • Excellent customer service skills
  • Great leadership skills
  • Ability to organize and manage multiple priorities
  • Ability to establish and document processes, guidelines and policies.
  • Organizational Support – Follows company policies and procedures.
  • Interpersonal Skills
  • Strategic thinking ability.
  • Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks.
  • Adaptability
  • Knowledge of the various types of software licensing, metric and maintenance /support contracts required.
Desired Skills & Qualifications:
  • Knowledge of IT Infrastructures and Applications required. Knowledge of ITIL best practices preferred.

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