Job Description Template for:

Outbound Sales Representative

Years of experience: 2 - 5 years
Education:
  • High School Diploma (or equivalent).
  • Diploma degree in Business Administration, Public Administration, Management or related field.
  • Bachelors degree in Business Administration, Public Administration, Management or related field.
Responsibilities:
  • Call customers to upsell the product/service.
  • Remind customers when they have a payment to make.
  • Call existing customers to recommend other products.
  • Contact customers to gauge their satisfaction.
  • Follow up with customers on the product/service received.
Required Skills & Qualifications:
  • Excellent negotiation skills.
  • Customer service oriented.
Desired Skills & Qualifications:
  • Knowledgeable of the industry.
  • Experience in the sales field.
  • Excellent communication skills.
  • Basic computer skills.
  • Works well with others.
  • Works well independently.
  • Ability to influence others.


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