Job Description Template for:

Specialist, Business Process Improvement

Years of experience: 2 - 5 years
  • A Bachelor's degree in business administration, industrial engineering or related field
  • Conducts assessments by observing processes in the physical workplace, comparing current conditions to requirements, selecting countermeasures to problems that address root causes and prioritizing actions based on their impact.
  • Uses the Kaizen problem solving method when defects arise or intended results cannot be achieved by following a systematic cycle of PDCA (Plan, Do, Check, Adjust)
  • Facilitates process mapping to identify inefficiencies in productivity and optimize the sequence of work to enable flow.
  • Uses visual management tools to indicate normal operating conditions, make abnormal situations apparent and reinforce accountability to follow standard work processes.
  • Conducts Rapid Improvement Events to make real time improvements to existing processes by including the people closest to the work in a focused, hand-on workshop to identify ways to improve quality, speed and remove low-value activities.
Required Skills & Qualifications:
  • Experience with demonstrated comprehensive knowledge of Lean methodologies and tools including Kaizen, A3, Daily Management System, Visual Controls, Process Mapping/Measurement and Leader Standard Work.
  • The ability to energize and motivate people and to effectively communicate with all levels of the organization
  • Demonstrated leadership skills and ability to drive change in a complex environment
  • Excellent interpersonal skills and an ability to build strong relationships with partners.
  • Excellent communication skills..
  • Strong organization and project management skills

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