At Socialdice, we offer non-tangible and irrevocable products and services. As our valued customer, you are responsible for understanding it while purchasing any of our website’s products or services.
Reach Out To Our Customer Support
We offer 24/7 customer service to help you out when you are in need. 99% of problems get solved with proper communication. In that case, if you are facing any problem with while purchasing or during the delivery of our product or services, you can reach out to us by getting into our “Contact Us” page. Our Customer Support team will get back to you within 24 to 48 hours (mostly less than 24 hours) to solve your problem.
Eligible/Acceptable Refund Requests
Product Not As Characterized: If you feel that our product or service is not similar as described on our website, you will need to contact our Customer service team within seven days of your purchase. You will also need to provide proper and clear evidence to prove that the service is not similar, as explained on our website. Complaints base on merely on the prospect’s false expectations and needs will not be honored.
Non-Delivery Of The Service: In some cases, the processing time is slower, and at times it may even take a little longer time. In that case, we would like you to contact our Customer service team for your assistance. If you have any complaint regarding the non-delivery of your order, you will need to submit a complaint to your Customer Service Department within the seven days of your purchase.
If you find any drop in the services that we provided, you will need to contact our Customer service team. We will refill your service immediately.
If you wish to cancel the recurring payment for your product or service, you will need to contact us within seven days. If you are requesting a refund after seven days of your purchase, it is not eligible, and the cancellation of the product or service will be completed with the future billing. The customer may receive the products or services until the end of their expiry date or billing cycle.
We always offer high-quality products and services as we value our customers more than business. We still cannot provide our customers with a refund. However, if it is within seven days of your purchase, please contact our customer service team. We never make our customers unhappy. We will bring a solution that brings a smile on your beautiful face.